Content Delivery, Consumer Care and Professional Services
As you work towards delivering quality digital media and focus on the needs of your
customers, Entriq backs you up with value-added services that help you
better achieve your business objectives.
Content Delivery Based on client requirements, this service will either deliver content directly or work with top tier
CDN providers.
Consumer Care
Despite your best efforts, billing or download issues arise from time to time. That’s why it’s an
invaluable practice to provide real-time consumer support (of your customers) to maintain
satisfaction and your brand’s positive appeal.
Consumer Care is an add-on service to our Monetize solution that offers first level, live support by chat
to instantly address and resolve any potential end-user experience or billing issues.
Professional Services
For custom experiences built on both Entriq and 3rd party products, Entriq’s professional services group
can build tailored digital media solutions. These engagements typically involve, but are not limited to:
Building a website
Incorporating community functionality, widgets, and other social networking capabilities
Enhanced business intelligence and reporting
Custom storefronts and commerce functionality
Entriq’s Value-Add services fully integrate with all Entriq solutions for an end-to-end
solution, such as:
Publish for content management, workflow and distribution
Control for digital content security and policy
Monetize for user pay or ad-supported features
Syndicate to extend distribution to other properties
Discover allowing content search, find, and presentation
Analyze for content usage, trends, reports, and insights
Whatever you can imagine, Entriq is your digital media solution.
Founded in 2000, Entriq™ helps media companies quickly and easily get
their digital content to consumers and end-users. Entriq’s platform, proven
in production by some of the world’s leading brands, solves all the major
problems content owners, broadcasters, and entertainment companies
encounter when attempting to package, control, distribute, and monetize
content across all devices and platforms. Every day, companies like BSkyB,
Sky News Australia, CBS, Oprah’s Harpo
Productions, BT, Viacom, ESPN, UEFA and Foxtel (Australia) rely on Entriq
to thrive in the competitive and fast-paced digital media economy.
